It can be infuriating when you cannot function around this message: “You need the official WhatsApp to log in”. It’s a common error while trying to access a WhatsApp account. However, it is not a big concern. This error arises primarily because of issues with third-party apps and the compatibility problems that arise as a result of that.
To help you out, we went into the depths and identified a step-by-step guide to overcome this problem. You can do this easily and without taking assistance from your “techie” friends.
We will also discover some reasons Meta asks you for an official WhatsApp number to log in.
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4 reasons for the “You Need the Official WhatsApp to Log In” error
Before learning ways to solve the error, let’s find out all the reasons that are associated with this message:
- Always remember that WhatsApp does not support third-party or modified apps like GBWhatsApp, WhatsApp Plus, or FMWhatsApp. So there are chances that you might be using a third-party or modified WhatsApp version.
- Make sure that you are not using an outdated version of WhatsApp. An old version of the app may cause login issues.
- Sometimes the error can also arise due to compatibility problems in your operating device.
- Check your internet connection and make sure to have a stable network to avoid this error.
Easy solutions to fix the “You Need the Official WhatsApp to Log In” error
1. Use the Official WhatsApp Application
One of the main reasons for getting this message is that you are using unofficial Whatsapp versions. Check out the steps given below to use the official application:
- Uninstall any third-party WhatsApp applications (Head to your device’s Settings > Search Applications > Identify the third-party WhatsApp app and tap Uninstall).
- Download the official WhatsApp (Go to the Google Play Store or App Store > Search Whatsapp > Click on the Install button).
- Log in to your WhatsApp account (Open the official application > Enter your contact number & verify it with an OTP).
2. Update WhatsApp to the Latest Version
An outdated version of the official WhatsApp can cause login issues. So if you are using an outdated version update it quickly by following these steps:
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- Open your Google Play Store or App Store > In the search tab type Whatsapp > Tap ‘Update’ if an update is available > Restart the application & log in again.
3. Clear Cache and Data (Android Only)
Sometimes all you have to do is clear the cache and data to solve this problem!
- Go to your device’s Settings > Go to the Application Manager > Click on WhatsApp > Go to the Storage option > Select Clear Cache > Restart your WhatsApp.
4. Check Your Network Connection
Simply a poor connection may be the problem if you get this message consistently. Don’t worry as you can easily fix the issue by:
- If you are using a Wi-Fi connection, switch to the mobile data & vice versa > Refresh the connection by restarting your router > Go to your mobile data settings & ensure that mobile data is enabled for WhatsApp.
5. Reinstall WhatsApp
Simply uninstall the software and try to install it again if none of the mentioned solutions work.
- Uninstall WhatsApp > Reinstall WhatsApp > Log in again
6. Check Device Compatibility
Device compatibility plays a major role in fixing this error. So always remember to check whether your device is compatible with the latest version of WhatsApp or not. This can be done by:
- For Android users (Go to Settings > About Phone and check the Android version) > After checking the version – Go to Settings > System > Software Update.
- For iOS users (Go to Settings > General > About & check the iOS version) > After checking the version – Go to Settings > General > Software Update.
7. Contact WhatsApp Support
At last, if nothing is working, contact the support team for assistance by following these steps:
- Go to Whatsapp Settings > Click on Help > Contact Us > Describe your problem > Submit your request > Wait for the response
In the majority of such cases, the “You need the official WhatsApp to log in” error is due to the use of unofficial apps or outdated versions. To fix this problem, always make sure that you are installing any application from legal platforms. Remember, it’s free!
Secondly, it is best to keep all applications updated and verify that your device is compatible to avoid future login issues. If problems persist, don’t hesitate to reach out to WhatsApp support for assistance.
You may also read – How to Read Encrypted Whatsapp Messages
Frequently Asked Questions
- How much time will it take to fix the “You need the official WhatsApp to log in” error message?
It depends totally on the reason you are getting this message. Usually, it takes 5-10 minutes to solve the problem. However, it also depends on your internet connection.
- Can I solve the “You need the official WhatsApp to log in” error message myself?
Yes, you can solve the “You need the official WhatsApp to log in” error message by yourself by following the steps we have discussed in the article above.
- Will I get the “You need the official WhatsApp to log in” error message on using the GB WhatsApp?
Yes, you will get the “You need the official WhatsApp to log in” error message while using the GB WhatsApp as it is a third-party application.
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